hawkbets Terms & Conditions

1 Acceptance of Terms

By accessing and using the hawkbets platform — whether through a web browser or the mobile application — you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. If you do not agree with any part of these terms, you must not use this platform.

These Terms and Conditions apply to all registered accounts and to all activity conducted on the hawkbets platform, including but not limited to placing bets, playing games, making deposits, and requesting withdrawals. hawkbets reserves the right to update these terms at any time. Continued use of the platform following an update constitutes acceptance of the revised terms.

2 Eligibility and Account Registration

To register and maintain an account on hawkbets, you must meet all of the following requirements:

• You must be at least 21 years of age at the time of registration.
• You must be physically located in the Philippines at the time of accessing the platform.
• You must be registering for personal use only — not on behalf of another person or entity.
• You must not already hold an active hawkbets account.
• You must provide accurate, complete, and current personal information during registration.

hawkbets reserves the right to request supporting documents to verify any information provided during registration or at any subsequent point. Failure to provide satisfactory verification documents may result in account suspension or withdrawal restrictions.

3 Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your account login credentials. You must not share your password, OTP codes, or any account access information with any other person.

All activity that occurs on your account — including bets placed, games played, and transactions — is your responsibility. hawkbets will not be liable for losses resulting from unauthorised access to an account where the player has failed to maintain proper security practices.

If you suspect unauthorised access to your account, you must contact hawkbets support immediately at [email protected]. We will investigate and take appropriate action, which may include temporarily freezing the account pending review.

• Do not use public or shared devices to access your hawkbets account.
• Log out of your account after each session, especially on shared devices.
• Do not store your password in unprotected formats on your device.
• OTP codes sent to your registered number are for your use only — never share them.

4 Deposits and Withdrawals

All financial transactions on hawkbets are conducted in Philippine Peso (PHP). Accepted deposit and withdrawal methods include GCash, Maya, and Philippine bank transfers (InstaPay and PESONet). hawkbets does not accept credit cards, cryptocurrency, or any other payment method not explicitly listed on the Deposit page.

Deposits are credited to your account balance once confirmed by the payment provider. hawkbets is not responsible for delays caused by third-party payment processors or banking systems beyond our control.

Withdrawals require:

• Completed KYC identity verification on the account.
• The withdrawal must be directed to a payment method registered in your own name — third-party withdrawals are not permitted.
• Any applicable verification checks to be passed before the withdrawal is processed.

hawkbets reserves the right to request additional verification documents before processing a withdrawal, particularly for accounts that have not previously withdrawn or where unusual activity has been flagged. Deposits made in error cannot be reversed once confirmed on the payment network.

5 Betting and Gaming Rules

All bets placed on hawkbets are subject to the specific rules of the game or market at the time the bet is confirmed. Once a bet is accepted and confirmed in the system, it cannot be changed or cancelled unless hawkbets specifically permits cancellation under its void bet policy.

For sports betting:

• Odds are subject to change until a bet is formally confirmed in your account.
• hawkbets reserves the right to void bets placed on events affected by irregularities, cancellations, or data errors.
• In-play bets are subject to communication delays — bets placed after the relevant event has concluded may be voided.
• Parlay bets require all legs to win for a payout. A void leg may result in the parlay being recalculated or voided depending on the applicable rules.

For casino games and slots, all outcomes are determined by certified Random Number Generator (RNG) systems. hawkbets does not control or influence individual game outcomes. Slot game features including free spins, bonus rounds, and progressive jackpots operate according to the rules of each specific title.

6 Promotions and Bonuses

From time to time, hawkbets may offer promotions, bonuses, cashback offers, or other incentives to players. All such offers are subject to their own specific terms and conditions, which will be published at the time the promotion is made available.

General conditions that apply to all promotions unless otherwise stated:

• Promotions are available to eligible registered players only.
• Accounts must be in good standing — active, verified, and not under any restriction — to participate.
• One promotion claim per household or device applies unless explicitly stated otherwise.
• hawkbets reserves the right to modify, suspend, or withdraw any promotion at any time.
• Bonus funds and winnings derived from bonus funds may be subject to wagering requirements before withdrawal.

hawkbets does not publish specific bonus percentages, minimum deposit figures, or wagering multipliers within these general terms — refer to the specific promotion details when any offer is active on the platform.

7 Responsible Gaming

hawkbets takes responsible gaming seriously. Gaming on this platform involves real financial risk — there are no guaranteed outcomes and no strategy that ensures profit. The platform is intended as entertainment, not as a source of income.

Players are strongly encouraged to:

• Set a personal session budget before playing and not exceed it regardless of results.
• Treat losses as the cost of entertainment — not as debts to be recovered in the same session.
• Take regular breaks and not play while fatigued, emotionally distressed, or under the influence of substances.
• Use available account tools to set deposit limits or request self-exclusion if gaming is becoming a concern.

For more information on available account controls and support resources, visit the Responsible Gaming page. hawkbets is for players aged 21 and above — this is a strict requirement, not a guideline.

8 Prohibited Activities

The following activities are strictly prohibited on hawkbets and may result in immediate account suspension, permanent closure, and forfeiture of any balance:

• Creating multiple accounts or assisting others in doing so.
• Using software, bots, scripts, or other automated tools to interact with the platform.
• Exploiting software errors, loopholes, or technical faults — any winnings generated through such means will be voided.
• Attempting to collude with other players in casino games or sports betting markets.
• Using the platform for any money laundering or fraudulent financial activity.
• Providing false identity documents during KYC verification.
• Accessing the platform using a VPN or proxy to circumvent geographic restrictions.

9 Limitation of Liability

hawkbets provides the platform on an "as available" basis. While we take reasonable steps to ensure continuous availability, we do not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability.

hawkbets shall not be liable for:

• Losses resulting from platform unavailability during a time-sensitive bet or game session.
• Losses resulting from a player's failure to follow these terms or any game-specific rules.
• Third-party payment processing delays or errors outside our direct control.
• Any indirect, consequential, or speculative losses claimed in connection with platform use.

Our total liability in connection with any individual claim is limited to the value of the specific transaction or wager in dispute.

10 Privacy and Data

The collection, storage, and use of personal data provided to hawkbets is governed by our Privacy Policy. By registering an account, you consent to the collection and processing of your personal data as described in that policy.

hawkbets collects personal information for the purposes of account management, KYC compliance, transaction processing, and player support. We do not sell personal data to third parties. Data is stored securely and access is restricted to authorised personnel only.

11 Contact and Disputes

For any queries, concerns, or disputes related to these Terms and Conditions or your hawkbets account, contact our support team at [email protected]. Please include your registered account details and a clear description of your query.

hawkbets aims to respond to all support queries within a reasonable timeframe. For disputes related to specific bets or game outcomes, we will investigate using platform records and communicate a decision in writing. We encourage players to raise concerns directly with us before pursuing any other avenue.

These Terms and Conditions are governed by applicable law. Any unresolved disputes shall be subject to the jurisdiction of the relevant applicable legal framework.